Enhancing customer experience in the service industry : : a global perspective / / edited by Levent Altinay and Surya Poudel.
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Place / Publishing House: | Newcastle upon Tyne, England : : Cambridge Scholars Publishing,, 2015. 2015 |
Year of Publication: | 2015 |
Language: | English |
Online Access: | |
Physical Description: | 1 online resource (283 pages) |
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