Delivering effective social customer service : : how to redefine the way you manage customer experience and your corporate reputation / / Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward.
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| Place / Publishing House: | Chichester, England : : Wiley,, 2013. 2013 |
| Year of Publication: | 2013 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (252 pages) :; illustrations |
| Notes: | Includes index. |
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| ISBN: | 9781118662670 9781118770566 9781118662656 |
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| Hierarchical level: | Monograph |
| Statement of Responsibility: | Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward. |