Customer experience management : a revolutionary approach to connecting with your customers / / Bernd H. Schmitt.
Saved in:
| : | |
|---|---|
| TeilnehmendeR: | |
| Year of Publication: | 2003 |
| Language: | English |
| Online Access: | |
| Physical Description: | xiv, 242 p. :; ill. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Bibliography: | Includes bibliographical references (p. 231-233) and index. |
|---|---|
| ISBN: | 9780471237747 0471237744 |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | Bernd H. Schmitt. |