Managing customer experiences in an omnichannel world : : melody of online and offline environments in the customer journey / / edited by Taskin Dirsehan.
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Place / Publishing House: | Bingley, England : : Emerald Publishing,, [2021] 2021 |
Year of Publication: | 2021 |
Language: | English |
Online Access: | |
Physical Description: | 1 online resource (x, 332 pages) |
Notes: | Includes index. |
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ISBN: | 9781800433892 9781800433885 |
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Hierarchical level: | Monograph |
Statement of Responsibility: | edited by Taskin Dirsehan. |