Managing customer experiences in an omnichannel world : : melody of online and offline environments in the customer journey / / edited by Taskin Dirsehan.
Saved in:
TeilnehmendeR: | |
---|---|
Place / Publishing House: | Bingley, England : : Emerald Publishing,, [2021] 2021 |
Year of Publication: | 2021 |
Language: | English |
Online Access: | |
Physical Description: | 1 online resource (x, 332 pages) |
Notes: | Includes index. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Marketing in customer technology environment : : prospective customers and magical worlds / / Devanathan Sudharshan.
by: Sudharshan, Devanathan,
Published: ([2020]) -
Managing customer experience and relationships : : a strategic framework / / Don Peppers, Martha Rogers.
by: Peppers, Don,
Published: (2017.) -
Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / / John A. Goodman.
by: Goodman, John A.
Published: (c2009.) -
Managing global customers : an integrated approach / / George S. Yip, Audrey J. M. Bink.
by: Yip, George S.
Published: (2007.) -
Customer experience management : a revolutionary approach to connecting with your customers / / Bernd H. Schmitt.
by: Schmitt, Bernd.
Published: (c2003.)