Superior customer satisfaction and loyalty : : engaging customers to drive performance / / Sheldon D. Goldstein.
Saved in:
| VerfasserIn: | |
|---|---|
| Place / Publishing House: | Milwaukee, Wisconsin : : ASQ Quality Press,, 2009. 2010 |
| Year of Publication: | 2009 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (136 pages) :; illustrations |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Bibliography: | Includes bibliographical references and index. |
|---|---|
| ISBN: | 9780873897754 (hc) 0873897757 (hc) 9780873897754 |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | Sheldon D. Goldstein. |