Superior customer satisfaction and loyalty : : engaging customers to drive performance / / Sheldon D. Goldstein.
Saved in:
VerfasserIn: | |
---|---|
Place / Publishing House: | Milwaukee, Wisconsin : : ASQ Quality Press,, 2009. 2010 |
Year of Publication: | 2009 |
Language: | English |
Online Access: | |
Physical Description: | 1 online resource (136 pages) :; illustrations |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Bibliography: | Includes bibliographical references and index. |
---|---|
ISBN: | 9780873897754 (hc) 0873897757 (hc) 9780873897754 |
Hierarchical level: | Monograph |
Statement of Responsibility: | Sheldon D. Goldstein. |