Superior customer satisfaction and loyalty : : engaging customers to drive performance / / Sheldon D. Goldstein.
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Place / Publishing House: | Milwaukee, Wisconsin : : ASQ Quality Press,, 2009. 2010 |
Year of Publication: | 2009 |
Language: | English |
Online Access: | |
Physical Description: | 1 online resource (136 pages) :; illustrations |
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(MiAaPQ)5003002665 (Au-PeEL)EBL3002665 (CaPaEBR)ebr10929632 (OCoLC)893682642 |
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Goldstein, Sheldon D., author. Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein. Milwaukee, Wisconsin : ASQ Quality Press, 2009. 2010 1 online resource (136 pages) : illustrations text rdacontent computer rdamedia online resource rdacarrier Includes bibliographical references and index. Description based on print version record. Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. Consumer satisfaction. Customer loyalty. Customer relations. Electronic books. Print version: Goldstein, Sheldon D. Superior customer satisfaction and loyalty : engaging customers to drive performance. Milwaukee, Wisconsin : ASQ Quality Press, 2009 xii, 124 pages ; 24 cm 9780873897754 (OCoLC)ocn424454991 (DLC)10929632 ProQuest (Firm) https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3002665 Click to View |
language |
English |
format |
eBook |
author |
Goldstein, Sheldon D., |
spellingShingle |
Goldstein, Sheldon D., Superior customer satisfaction and loyalty : engaging customers to drive performance / |
author_facet |
Goldstein, Sheldon D., |
author_variant |
s d g sd sdg |
author_role |
VerfasserIn |
author_sort |
Goldstein, Sheldon D., |
title |
Superior customer satisfaction and loyalty : engaging customers to drive performance / |
title_sub |
engaging customers to drive performance / |
title_full |
Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein. |
title_fullStr |
Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein. |
title_full_unstemmed |
Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein. |
title_auth |
Superior customer satisfaction and loyalty : engaging customers to drive performance / |
title_new |
Superior customer satisfaction and loyalty : |
title_sort |
superior customer satisfaction and loyalty : engaging customers to drive performance / |
publisher |
ASQ Quality Press, |
publishDate |
2009 |
physical |
1 online resource (136 pages) : illustrations |
isbn |
9780873897754 |
callnumber-first |
H - Social Science |
callnumber-subject |
HF - Commerce |
callnumber-label |
HF5415 |
callnumber-sort |
HF 45415.335 G65 42009 |
genre |
Electronic books. |
genre_facet |
Electronic books. |
url |
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3002665 |
illustrated |
Illustrated |
dewey-hundreds |
600 - Technology |
dewey-tens |
650 - Management & public relations |
dewey-ones |
658 - General management |
dewey-full |
658.8/12 |
dewey-sort |
3658.8 212 |
dewey-raw |
658.8/12 |
dewey-search |
658.8/12 |
oclc_num |
893682642 |
work_keys_str_mv |
AT goldsteinsheldond superiorcustomersatisfactionandloyaltyengagingcustomerstodriveperformance |
status_str |
n |
ids_txt_mv |
(MiAaPQ)5003002665 (Au-PeEL)EBL3002665 (CaPaEBR)ebr10929632 (OCoLC)893682642 |
is_hierarchy_title |
Superior customer satisfaction and loyalty : engaging customers to drive performance / |
_version_ |
1792330828823396352 |
fullrecord |
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