Superior customer satisfaction and loyalty : : engaging customers to drive performance /

Superior customer satisfaction and loyalty : : engaging customers to drive performance / / Sheldon D. Goldstein.

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Bibliographic Details
VerfasserIn:
Goldstein, Sheldon D.,
Place / Publishing House:Milwaukee, Wisconsin : : ASQ Quality Press,, 2009.
2010
Year of Publication:2009
Language:English
Online Access:
Physical Description:1 online resource (136 pages) :; illustrations
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id 5003002665
ctrlnum (MiAaPQ)5003002665
(Au-PeEL)EBL3002665
(CaPaEBR)ebr10929632
(OCoLC)893682642
collection bib_alma
record_format marc
spelling Goldstein, Sheldon D., author.
Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein.
Milwaukee, Wisconsin : ASQ Quality Press, 2009.
2010
1 online resource (136 pages) : illustrations
text rdacontent
computer rdamedia
online resource rdacarrier
Includes bibliographical references and index.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Consumer satisfaction.
Customer loyalty.
Customer relations.
Electronic books.
Print version: Goldstein, Sheldon D. Superior customer satisfaction and loyalty : engaging customers to drive performance. Milwaukee, Wisconsin : ASQ Quality Press, 2009 xii, 124 pages ; 24 cm 9780873897754 (OCoLC)ocn424454991 (DLC)10929632
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3002665 Click to View
language English
format eBook
author Goldstein, Sheldon D.,
spellingShingle Goldstein, Sheldon D.,
Superior customer satisfaction and loyalty : engaging customers to drive performance /
author_facet Goldstein, Sheldon D.,
author_variant s d g sd sdg
author_role VerfasserIn
author_sort Goldstein, Sheldon D.,
title Superior customer satisfaction and loyalty : engaging customers to drive performance /
title_sub engaging customers to drive performance /
title_full Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein.
title_fullStr Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein.
title_full_unstemmed Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein.
title_auth Superior customer satisfaction and loyalty : engaging customers to drive performance /
title_new Superior customer satisfaction and loyalty :
title_sort superior customer satisfaction and loyalty : engaging customers to drive performance /
publisher ASQ Quality Press,
publishDate 2009
physical 1 online resource (136 pages) : illustrations
isbn 9780873897754
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.335 G65 42009
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3002665
illustrated Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.8/12
dewey-sort 3658.8 212
dewey-raw 658.8/12
dewey-search 658.8/12
oclc_num 893682642
work_keys_str_mv AT goldsteinsheldond superiorcustomersatisfactionandloyaltyengagingcustomerstodriveperformance
status_str n
ids_txt_mv (MiAaPQ)5003002665
(Au-PeEL)EBL3002665
(CaPaEBR)ebr10929632
(OCoLC)893682642
is_hierarchy_title Superior customer satisfaction and loyalty : engaging customers to drive performance /
_version_ 1792330828823396352
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