Enhancing customer experience in the service industry : : a global perspective / / edited by Levent Altinay and Surya Poudel.
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| Place / Publishing House: | Newcastle upon Tyne, England : : Cambridge Scholars Publishing,, 2015. 2015 |
| Year of Publication: | 2015 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (283 pages) |
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| Bibliography: | Includes bibliographical references at the end of each chapters. |
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| ISBN: | 9781443884969 9781443886192 |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | edited by Levent Altinay and Surya Poudel. |