Organizational schizophrenia : : impact on customer service quality / / Gopal K. Gureja.

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Place / Publishing House:Los Angeles, [California] : : Sage,, 2013.
2013
Year of Publication:2013
Language:English
Online Access:
Physical Description:1 online resource (346 pages) :; illustrations
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Description
Bibliography:Includes bibliographical references and index.
ISBN:9788132109563
9788132111504
Hierarchical level:Monograph
Statement of Responsibility: Gopal K. Gureja.