Organizational schizophrenia : : impact on customer service quality / / Gopal K. Gureja.
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| Place / Publishing House: | Los Angeles, [California] : : Sage,, 2013. 2013 |
| Year of Publication: | 2013 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (346 pages) :; illustrations |
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