Organizational schizophrenia : : impact on customer service quality / / Gopal K. Gureja.
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| Place / Publishing House: | Los Angeles, [California] : : Sage,, 2013. 2013 |
| Year of Publication: | 2013 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (346 pages) :; illustrations |
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| 082 | 0 | |a 658.8/12 |2 23 | |
| 100 | 1 | |a Gureja, Gopal K., |e author. | |
| 245 | 1 | 0 | |a Organizational schizophrenia : |b impact on customer service quality / |c Gopal K. Gureja. |
| 264 | 1 | |a Los Angeles, [California] : |b Sage, |c 2013. | |
| 264 | 4 | |c 2013 | |
| 300 | |a 1 online resource (346 pages) : |b illustrations | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 588 | |a Description based on print version record. | ||
| 590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Organizational behavior. | |
| 650 | 0 | |a Customer relations. | |
| 655 | 4 | |a Electronic books. | |
| 776 | 0 | 8 | |i Print version: |a Gureja, Gopal K. |t Organizational schizophrenia : impact on customer service quality. |d Los Angeles, [California] : Sage, c2013 |h xxx, 346 pages |z 9788132109563 |w 2012040384 |
| 797 | 2 | |a ProQuest (Firm) | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1135652 |z Click to View |