Wired and dangerous : how your customers have changed and what to do about it / / Chip R. Bell, John R. Patterson.
Saved in:
: | |
---|---|
TeilnehmendeR: | |
Year of Publication: | 2011 |
Language: | English |
Online Access: | |
Physical Description: | vii, 248 p. :; ill. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Managing knock your socks off service / Chip R. Bell and Ron Zemke ; illustrations by John Bush.
by: Bell, Chip R.
Published: (c2007.) -
Anticipate : know what your customers want before they do / / Bill Thomas, Jeff Tobe.
by: Thomas, Bill,
Published: (2013.) -
Your customers' perception of quality : : what it means to your bottom line and how to control it / / Baboo Kureemun, Robert Fantina.
by: Kureemun, Baboo,
Published: (2011.) -
The ultimate online customer service guide : how to connect with your customers to sell more! / / by Marsha Collier.
by: Collier, Marsha.
Published: (c2011.) -
The book of business awesome : how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do / / Scott Stratten.
by: Stratten, Scott.
Published: (c2012.)