Wired and dangerous : how your customers have changed and what to do about it / / Chip R. Bell, John R. Patterson.
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| Year of Publication: | 2011 |
| Language: | English |
| Online Access: | |
| Physical Description: | vii, 248 p. :; ill. |
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| Bibliography: | Includes bibliographical references and index. |
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| ISBN: | 9781605099750 (pbk. : alk. paper) 9781605099774 (ebook) 9781605099767 (ebook) |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | Chip R. Bell, John R. Patterson. |