Managing knock your socks off service / Chip R. Bell and Ron Zemke ; illustrations by John Bush.
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| Year of Publication: | 2007 |
| Edition: | 2nd ed. / |
| Language: | English |
| Online Access: | |
| Physical Description: | viii, 232 p. :; ill. |
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| Bibliography: | Includes bibliographical references and index. |
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| ISBN: | 0814473687 9780814473689 |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | Chip R. Bell and Ron Zemke ; illustrations by John Bush. |