Delivering knock your socks off service / Ron Zemke.
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| Superior document: | Performance research associates |
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| Year of Publication: | 2003 |
| Edition: | 3rd ed. |
| Language: | English |
| Series: | Performance research associates.
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| Online Access: | |
| Physical Description: | 178 p. |
| Notes: | Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998. |
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| ISBN: | 081440765X |
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| Hierarchical level: | Monograph |
| Statement of Responsibility: | Ron Zemke. |