Delivering knock your socks off service / Ron Zemke.
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| Superior document: | Performance research associates |
|---|---|
| : | |
| TeilnehmendeR: | |
| Year of Publication: | 2003 |
| Edition: | 3rd ed. |
| Language: | English |
| Series: | Performance research associates.
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| Online Access: | |
| Physical Description: | 178 p. |
| Notes: | Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998. |
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| 100 | 1 | |a Zemke, Ron. | |
| 245 | 1 | 0 | |a Delivering knock your socks off service |h [electronic resource] / |c Ron Zemke. |
| 250 | |a 3rd ed. | ||
| 260 | |a New York : |b AMACOM ; |a London : |b McGraw-Hill, |c 2003. | ||
| 300 | |a 178 p. | ||
| 490 | 1 | |a Performance research associates | |
| 500 | |a Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998. | ||
| 533 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Marketing. | |
| 655 | 4 | |a Electronic books. | |
| 710 | 2 | |a ProQuest (Firm) | |
| 830 | 0 | |a Performance research associates. | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=228363 |z Click to View |