From voices to results-voice of customer questions, tools and analysis : : proven techniques for understanding and engaging with your customers / / Robert Coppenhaver.
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| Place / Publishing House: | Birmingham ;, Mumbai : : Packt Publishing,, 2018. |
| Year of Publication: | 2018 |
| Language: | English |
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| Physical Description: | 1 online resource (218 pages) :; illustrations |
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| ISBN: | 9781783001446 9781783001453 |
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| Hierarchical level: | Monograph |
| Statement of Responsibility: | Robert Coppenhaver. |