Customer relationship marketing : : to inspire good customer service behaviour, we must be able to measure customer experiences meaningfully /

Customer relationship marketing : : to inspire good customer service behaviour, we must be able to measure customer experiences meaningfully / / John Hawkins.

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Hawkins, John,
Place / Publishing House:[Place of publication not identified] : : Scribl,, [2019]
Ã2019
Year of Publication:2019
Language:English
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Physical Description:1 online resource (44 pages)
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