Warranty fraud management : : reducing fraud and other excess costs in warranty and service operations / / Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy.
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Superior document: | Wiley & SAS Business Series |
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Place / Publishing House: | Hoboken, [New Jersey] : : Wiley,, 2016. 2016 |
Year of Publication: | 2016 |
Language: | English |
Series: | Wiley and SAS business series.
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Online Access: | |
Physical Description: | 1 online resource (402 pages). |
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