Warranty fraud management : : reducing fraud and other excess costs in warranty and service operations / / Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy.
Saved in:
| Superior document: | Wiley & SAS Business Series |
|---|---|
| VerfasserIn: | |
| TeilnehmendeR: | |
| Place / Publishing House: | Hoboken, [New Jersey] : : Wiley,, 2016. 2016 |
| Year of Publication: | 2016 |
| Language: | English |
| Series: | Wiley and SAS business series.
|
| Online Access: | |
| Physical Description: | 1 online resource (402 pages). |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| LEADER | 02043nam a2200481 i 4500 | ||
|---|---|---|---|
| 001 | 5004533766 | ||
| 003 | MiAaPQ | ||
| 005 | 20200520144314.0 | ||
| 006 | m o d | | ||
| 007 | cr cnu|||||||| | ||
| 008 | 160614t20162016nju ob 001 0 eng d | ||
| 020 | |z 9781119277576 | ||
| 020 | |a 9781119239703 |q (electronic bk.) | ||
| 035 | |a (MiAaPQ)5004533766 | ||
| 035 | |a (Au-PeEL)EBL4533766 | ||
| 035 | |a (CaPaEBR)ebr11214879 | ||
| 035 | |a (OCoLC)950203086 | ||
| 040 | |a MiAaPQ |b eng |e rda |e pn |c MiAaPQ |d MiAaPQ | ||
| 050 | 4 | |a HF5415.157 |b .K878 2016 | |
| 082 | 0 | |a 658.4/73 |2 23 | |
| 100 | 1 | |a Kurvinen, Matti, |d 1961- |e author. | |
| 245 | 1 | 0 | |a Warranty fraud management : |b reducing fraud and other excess costs in warranty and service operations / |c Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy. |
| 264 | 1 | |a Hoboken, [New Jersey] : |b Wiley, |c 2016. | |
| 264 | 4 | |c 2016 | |
| 300 | |a 1 online resource (402 pages). | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 490 | 1 | |a Wiley & SAS Business Series | |
| 504 | |a Includes bibliographical references and index. | ||
| 588 | |a Description based on print version record. | ||
| 590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Quality of products. | |
| 650 | 0 | |a Warranty. | |
| 650 | 0 | |a Products liability. | |
| 650 | 0 | |a Sales management. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Toyryla, Ilkka, |d 1970- |e author. | |
| 700 | 1 | |a Murthy, D. N. P., |e author. | |
| 776 | 0 | 8 | |i Print version: |a Kurvinen, Matti, 1961- |t Warranty fraud management : reducing fraud and other excess costs in warranty and service operations. |d Hoboken, [New Jersey] : Wiley, c2016 |h 373 pages |k Wiley and SAS business series. |z 9781119277576 |w 2016009975 |
| 797 | 2 | |a ProQuest (Firm) | |
| 830 | 0 | |a Wiley and SAS business series. | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=4533766 |z Click to View |