Warranty fraud management : : reducing fraud and other excess costs in warranty and service operations /

Warranty fraud management : : reducing fraud and other excess costs in warranty and service operations / / Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy.

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Bibliographic Details
Superior document:Wiley & SAS Business Series
VerfasserIn:
Kurvinen, Matti, 1961-
Toyryla, Ilkka, 1970-
Murthy, D. N. P.,
TeilnehmendeR:
Toyryla, Ilkka, 1970-
Murthy, D. N. P.,
Place / Publishing House:Hoboken, [New Jersey] : : Wiley,, 2016.
2016
Year of Publication:2016
Language:English
Series:Wiley and SAS business series.
Online Access:
Physical Description:1 online resource (402 pages).
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ctrlnum (MiAaPQ)5004533766
(Au-PeEL)EBL4533766
(CaPaEBR)ebr11214879
(OCoLC)950203086
collection bib_alma
record_format marc
spelling Kurvinen, Matti, 1961- author.
Warranty fraud management : reducing fraud and other excess costs in warranty and service operations / Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy.
Hoboken, [New Jersey] : Wiley, 2016.
2016
1 online resource (402 pages).
text rdacontent
computer rdamedia
online resource rdacarrier
Wiley & SAS Business Series
Includes bibliographical references and index.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Quality of products.
Warranty.
Products liability.
Sales management.
Electronic books.
Toyryla, Ilkka, 1970- author.
Murthy, D. N. P., author.
Print version: Kurvinen, Matti, 1961- Warranty fraud management : reducing fraud and other excess costs in warranty and service operations. Hoboken, [New Jersey] : Wiley, c2016 373 pages Wiley and SAS business series. 9781119277576 2016009975
ProQuest (Firm)
Wiley and SAS business series.
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=4533766 Click to View
language English
format eBook
author Kurvinen, Matti, 1961-
Toyryla, Ilkka, 1970-
Murthy, D. N. P.,
spellingShingle Kurvinen, Matti, 1961-
Toyryla, Ilkka, 1970-
Murthy, D. N. P.,
Warranty fraud management : reducing fraud and other excess costs in warranty and service operations /
Wiley & SAS Business Series
author_facet Kurvinen, Matti, 1961-
Toyryla, Ilkka, 1970-
Murthy, D. N. P.,
Toyryla, Ilkka, 1970-
Murthy, D. N. P.,
author_variant m k mk
i t it
d n p m dnp dnpm
author_role VerfasserIn
VerfasserIn
VerfasserIn
author2 Toyryla, Ilkka, 1970-
Murthy, D. N. P.,
author2_role TeilnehmendeR
TeilnehmendeR
author_sort Kurvinen, Matti, 1961-
title Warranty fraud management : reducing fraud and other excess costs in warranty and service operations /
title_sub reducing fraud and other excess costs in warranty and service operations /
title_full Warranty fraud management : reducing fraud and other excess costs in warranty and service operations / Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy.
title_fullStr Warranty fraud management : reducing fraud and other excess costs in warranty and service operations / Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy.
title_full_unstemmed Warranty fraud management : reducing fraud and other excess costs in warranty and service operations / Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy.
title_auth Warranty fraud management : reducing fraud and other excess costs in warranty and service operations /
title_new Warranty fraud management :
title_sort warranty fraud management : reducing fraud and other excess costs in warranty and service operations /
series Wiley & SAS Business Series
series2 Wiley & SAS Business Series
publisher Wiley,
publishDate 2016
physical 1 online resource (402 pages).
isbn 9781119239703
9781119277576
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.157 K878 42016
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=4533766
illustrated Not Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.4/73
dewey-sort 3658.4 273
dewey-raw 658.4/73
dewey-search 658.4/73
oclc_num 950203086
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AT murthydnp warrantyfraudmanagementreducingfraudandotherexcesscostsinwarrantyandserviceoperations
status_str n
ids_txt_mv (MiAaPQ)5004533766
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(OCoLC)950203086
hierarchy_parent_title Wiley & SAS Business Series
is_hierarchy_title Warranty fraud management : reducing fraud and other excess costs in warranty and service operations /
container_title Wiley & SAS Business Series
author2_original_writing_str_mv noLinkedField
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