Warranty fraud management : : reducing fraud and other excess costs in warranty and service operations / / Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy.

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Bibliographic Details
Superior document:Wiley & SAS Business Series
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Place / Publishing House:Hoboken, [New Jersey] : : Wiley,, 2016.
2016
Year of Publication:2016
Language:English
Series:Wiley and SAS business series.
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Physical Description:1 online resource (402 pages).
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