What's the secret? : to providing a world-class customer experience / / John R. DiJulius.
Saved in:
: | |
---|---|
TeilnehmendeR: | |
Year of Publication: | 2008 |
Language: | English |
Online Access: | |
Physical Description: | xvi, 320 p. :; ill. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Secret service : hidden systems that deliver unforgettable customer service / / John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson.
by: DiJulius, John R.,
Published: (c2003.) -
Customer relationship marketing : : to inspire good customer service behaviour, we must be able to measure customer experiences meaningfully / / John Hawkins.
by: Hawkins, John,
Published: ([2019]) -
Customer's new voice : : extreme relevancy and experience through volunteered customer information / / John McKean.
by: McKean, John,
Published: (2015.) -
Surprise! : : The secret to customer loyalty in the service sector / / Vincent P. Magnini.
by: Magnini, Vincent P.,
Published: (2015.) -
Managing customer experiences in an omnichannel world : : melody of online and offline environments in the customer journey / / edited by Taskin Dirsehan.
Published: ([2021])