Brand advocates : turning enthusiastic customers into a powerful marketing force / / Rob Fuggetta.

"Brand advocates are your most loyal, passionate, and engaged customers. These enthusiastic customers don't just buy your products--they sell your products for you. Brand advocates tweet, blog, and Yelp about you; they praise you with five-star reviews on Amazon and TripAdvisor; they talk...

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TeilnehmendeR:
Year of Publication:2012
Language:English
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Physical Description:xx, 283 p. :; ill.
Notes:Includes index.
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