Anticipate : know what your customers want before they do / / Bill Thomas, Jeff Tobe.
Saved in:
: | |
---|---|
TeilnehmendeR: | |
Year of Publication: | 2013 |
Language: | English |
Online Access: | |
Physical Description: | v, 218 p. :; ill. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Your customer rules! : : delivering the Me2B experiences that today's customers demand / / Bill Price, David Jaffe.
by: Price, Bill,
Published: ([2015]) -
Wired and dangerous : how your customers have changed and what to do about it / / Chip R. Bell, John R. Patterson.
by: Bell, Chip R.
Published: (c2011.) -
China's super consumers : : what 1 billion customers want and how to sell it to them / / Savio Chan, Michael Zakkour.
by: Chan, Savio,
Published: (2014.) -
Your customers' perception of quality : : what it means to your bottom line and how to control it / / Baboo Kureemun, Robert Fantina.
by: Kureemun, Baboo,
Published: (2011.) -
What great service leaders know and do : : creating breakthroughs in service firm / / James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger.
by: Heskett, James L.,
Published: (2015.)