Customer winback : how to recapture lost customers and keep them loyal / / Jill Griffin and Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers.
Saved in:
Superior document: | The Jossey-Bass business & management series |
---|---|
: | |
TeilnehmendeR: | |
Year of Publication: | 2001 |
Edition: | 1st ed. |
Language: | English |
Series: | Jossey-Bass business & management series.
|
Online Access: | |
Physical Description: | xxii, 314 p. :; ill. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Keep your customers : : how to stop customer turnover, improve retention and get lucrative, long-term loyalty / / Ali Cudby.
by: Cudby, Ali,
Published: ([2020]) -
The customer catalyst : : how to drive sustainable business growth in the customer economy / / Chris Adlard, Daniel Bausor ; with a foreword by Dan Steinman.
by: Adler, Chris,
Published: ([2020]) -
How to measure customer satisfaction / / Nigel Hill, John Brierley and Rob MacDougall.
by: Hill, Nigel,
Published: (2017.) -
Transform customer experience : : how to achieve customer success and create exceptional CX / / Isabella Villani.
by: Villani, Isabella,
Published: (2019.) -
Customer loyalty, retention, and customer relationship management
Published: (c2006.)