Designing Experiences / / J. Robert Rossman, Mathew D. Duerden.

In an increasingly experience-driven economy, companies that deliver great experiences thrive, and those that do not die. Yet many organizations face difficulties implementing a vision of delivering experiences beyond the provision of goods and services while students and aspiring professionals stru...

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Superior document:Title is part of eBook package: De Gruyter Columbia University Press Complete eBook-Package 2019
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Place / Publishing House:New York, NY : : Columbia University Press, , [2019]
©2019
Year of Publication:2019
Language:English
Series:Columbia Business School Publishing
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Physical Description:1 online resource :; 28 b&w figures and tables
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