Call center performance enhancement using simulation and modeling / Jon Anton, Vivek Bapat, Bill Hall.

Saved in:
Bibliographic Details
Superior document:Customer access management
:
TeilnehmendeR:
Year of Publication:1999
Language:English
Series:Customer access management.
Online Access:
Physical Description:ix, 134 p. :; ill.
Tags: Add Tag
No Tags, Be the first to tag this record!

Similar Items