Call center performance enhancement using simulation and modeling / Jon Anton, Vivek Bapat, Bill Hall.
Saved in:
| Superior document: | Customer access management |
|---|---|
| : | |
| TeilnehmendeR: | |
| Year of Publication: | 1999 |
| Language: | English |
| Series: | Customer access management.
|
| Online Access: | |
| Physical Description: | ix, 134 p. :; ill. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Bibliography: | Includes bibliographical references and index. |
|---|---|
| ISBN: | 155753182X (pbk. : alk. paper) |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | Jon Anton, Vivek Bapat, Bill Hall. |