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William Hall

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Call center performance enhancement using simulation and modeling / Jon Anton, Vivek Bapat, Bill Hall.

Participants: Anton, Jon. [ ]; ProQuest (Firm) [ ]; Bapat, Vivek, 1967- [ TeilnehmendeR ]; Hall, Bill, 1944- [ TeilnehmendeR ]; ProQuest (Firm) [ TeilnehmendeR ]
Published: c1999.
Superior document: Customer access management

Other Authors: “...Hall, Bill, 1944-...”

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