Managing quality customer service : a practical guide for establishing a service operation /

Managing quality customer service : a practical guide for establishing a service operation / / William B. Martin.

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Superior document:Fifty-Minute series
:
ProQuest (Firm)
Martin, William B.
TeilnehmendeR:
ProQuest (Firm)
Year of Publication:1989
Language:English
Series:Fifty-Minute series.
Online Access:
Physical Description:viii, 94 p. :; ill.
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record_format marc
spelling Martin, William B.
Managing quality customer service [electronic resource] : a practical guide for establishing a service operation / William B. Martin.
Los Altos, Calif. : Crisp, c1989.
viii, 94 p. : ill.
Fifty-Minute series
Includes bibliographical references.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Customer services Management.
Customer relations.
Electronic books.
ProQuest (Firm)
Fifty-Minute series.
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3116953 Click to View
language English
format Electronic
eBook
author Martin, William B.
spellingShingle Martin, William B.
Managing quality customer service a practical guide for establishing a service operation /
Fifty-Minute series
author_facet Martin, William B.
ProQuest (Firm)
ProQuest (Firm)
author_variant w b m wb wbm
author2 ProQuest (Firm)
author2_role TeilnehmendeR
author_corporate ProQuest (Firm)
author_sort Martin, William B.
title Managing quality customer service a practical guide for establishing a service operation /
title_sub a practical guide for establishing a service operation /
title_full Managing quality customer service [electronic resource] : a practical guide for establishing a service operation / William B. Martin.
title_fullStr Managing quality customer service [electronic resource] : a practical guide for establishing a service operation / William B. Martin.
title_full_unstemmed Managing quality customer service [electronic resource] : a practical guide for establishing a service operation / William B. Martin.
title_auth Managing quality customer service a practical guide for establishing a service operation /
title_new Managing quality customer service
title_sort managing quality customer service a practical guide for establishing a service operation /
series Fifty-Minute series
series2 Fifty-Minute series
publisher Crisp,
publishDate 1989
physical viii, 94 p. : ill.
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.5 M37 41989
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3116953
illustrated Illustrated
oclc_num 922967044
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hierarchy_parent_title Fifty-Minute series
is_hierarchy_title Managing quality customer service a practical guide for establishing a service operation /
container_title Fifty-Minute series
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