Your customers' perception of quality : : what it means to your bottom line and how to control it /

Your customers' perception of quality : : what it means to your bottom line and how to control it / / Baboo Kureemun, Robert Fantina.

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Bibliographic Details
VerfasserIn:
Kureemun, Baboo,
Fantina, Robert,
TeilnehmendeR:
Fantina, Robert,
Place / Publishing House:Boca Raton, Florida ;, London, [England] ;, New York : : CRC Press,, 2011.
2011
Year of Publication:2011
Language:English
Online Access:
Physical Description:1 online resource (216 pages) :; illustrations
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id 5001446753
ctrlnum (MiAaPQ)5001446753
(Au-PeEL)EBL1446753
(CaPaEBR)ebr11166115
(OCoLC)801987221
collection bib_alma
record_format marc
spelling Kureemun, Baboo, author.
Your customers' perception of quality : what it means to your bottom line and how to control it / Baboo Kureemun, Robert Fantina.
Boca Raton, Florida ; London, [England] ; New York : CRC Press, 2011.
2011
1 online resource (216 pages) : illustrations
text rdacontent
computer rdamedia
online resource rdacarrier
Includes bibliographical references.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Quality of products Public opinion.
Consumers Attitudes.
Electronic books.
Fantina, Robert, author.
Print version: Kureemun, Baboo. Your customers' perception of quality : what it means to your bottom line and how to control it. Boca Raton, Florida ; London, [England] ; New York : CRC Press, c2011 xxv, 199 pages 9781439845813 2010036915
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1446753 Click to View
language English
format eBook
author Kureemun, Baboo,
Fantina, Robert,
spellingShingle Kureemun, Baboo,
Fantina, Robert,
Your customers' perception of quality : what it means to your bottom line and how to control it /
author_facet Kureemun, Baboo,
Fantina, Robert,
Fantina, Robert,
author_variant b k bk
r f rf
author_role VerfasserIn
VerfasserIn
author2 Fantina, Robert,
author2_role TeilnehmendeR
author_sort Kureemun, Baboo,
title Your customers' perception of quality : what it means to your bottom line and how to control it /
title_sub what it means to your bottom line and how to control it /
title_full Your customers' perception of quality : what it means to your bottom line and how to control it / Baboo Kureemun, Robert Fantina.
title_fullStr Your customers' perception of quality : what it means to your bottom line and how to control it / Baboo Kureemun, Robert Fantina.
title_full_unstemmed Your customers' perception of quality : what it means to your bottom line and how to control it / Baboo Kureemun, Robert Fantina.
title_auth Your customers' perception of quality : what it means to your bottom line and how to control it /
title_new Your customers' perception of quality :
title_sort your customers' perception of quality : what it means to your bottom line and how to control it /
publisher CRC Press,
publishDate 2011
physical 1 online resource (216 pages) : illustrations
isbn 9781439891230
9781439845813
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.157 K874 42011
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1446753
illustrated Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.4/013
dewey-sort 3658.4 213
dewey-raw 658.4/013
dewey-search 658.4/013
oclc_num 801987221
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(CaPaEBR)ebr11166115
(OCoLC)801987221
is_hierarchy_title Your customers' perception of quality : what it means to your bottom line and how to control it /
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