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Your customers' perception of quality : : what it means to your bottom line and how to control it /

Your customers' perception of quality : : what it means to your bottom line and how to control it / / Baboo Kureemun, Robert Fantina.

Participants: Kureemun, Baboo, [ VerfasserIn ]; Fantina, Robert, [ VerfasserIn ]; Fantina, Robert, [ TeilnehmendeR ]
Published: 2011.

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