Your customers' perception of quality : : what it means to your bottom line and how to control it / / Baboo Kureemun, Robert Fantina.
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| TeilnehmendeR: | |
| Place / Publishing House: | Boca Raton, Florida ;, London, [England] ;, New York : : CRC Press,, 2011. 2011 |
| Year of Publication: | 2011 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (216 pages) :; illustrations |
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| LEADER | 01863nam a2200421 i 4500 | ||
|---|---|---|---|
| 001 | 5001446753 | ||
| 003 | MiAaPQ | ||
| 005 | 20200520144314.0 | ||
| 006 | m o d | | ||
| 007 | cr cnu|||||||| | ||
| 008 | 160721t20112011flua ob 000 0 eng d | ||
| 020 | |z 9781439845813 | ||
| 020 | |a 9781439891230 |q (electronic bk.) | ||
| 035 | |a (MiAaPQ)5001446753 | ||
| 035 | |a (Au-PeEL)EBL1446753 | ||
| 035 | |a (CaPaEBR)ebr11166115 | ||
| 035 | |a (OCoLC)801987221 | ||
| 040 | |a MiAaPQ |b eng |e rda |e pn |c MiAaPQ |d MiAaPQ | ||
| 050 | 4 | |a HF5415.157 |b .K874 2011 | |
| 082 | 0 | |a 658.4/013 |2 22 | |
| 100 | 1 | |a Kureemun, Baboo, |e author. | |
| 245 | 1 | 0 | |a Your customers' perception of quality : |b what it means to your bottom line and how to control it / |c Baboo Kureemun, Robert Fantina. |
| 264 | 1 | |a Boca Raton, Florida ; |a London, [England] ; |a New York : |b CRC Press, |c 2011. | |
| 264 | 4 | |c 2011 | |
| 300 | |a 1 online resource (216 pages) : |b illustrations | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 504 | |a Includes bibliographical references. | ||
| 588 | |a Description based on print version record. | ||
| 590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Quality of products |x Public opinion. | |
| 650 | 0 | |a Consumers |x Attitudes. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Fantina, Robert, |e author. | |
| 776 | 0 | 8 | |i Print version: |a Kureemun, Baboo. |t Your customers' perception of quality : what it means to your bottom line and how to control it. |d Boca Raton, Florida ; London, [England] ; New York : CRC Press, c2011 |h xxv, 199 pages |z 9781439845813 |w 2010036915 |
| 797 | 2 | |a ProQuest (Firm) | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1446753 |z Click to View |