QUIS 9 symposium : service excellence in management /

QUIS 9 symposium : service excellence in management / / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson.

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ProQuest (Firm)
TeilnehmendeR:
Evardsson, Bo.
Gustafsson, Anders.
ProQuest (Firm)
Year of Publication:2005
Language:English
Series:Managing service quality an international journal ; v.15, no. 2
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Physical Description:91 p.
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spelling QUIS 9 symposium [electronic resource] : service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson.
Bradford, England : Emerald Group Publishing, c2005.
91 p.
Managing service quality an international journal ; v.15, no. 2
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Customer services Management.
Service industries.
Electronic books.
Evardsson, Bo.
Gustafsson, Anders.
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=233865 Click to View
language English
format Electronic
eBook
author2 Evardsson, Bo.
Gustafsson, Anders.
ProQuest (Firm)
author_facet Evardsson, Bo.
Gustafsson, Anders.
ProQuest (Firm)
ProQuest (Firm)
author2_variant b e be
a g ag
author2_role TeilnehmendeR
TeilnehmendeR
TeilnehmendeR
author_corporate ProQuest (Firm)
author_sort Evardsson, Bo.
title QUIS 9 symposium service excellence in management /
spellingShingle QUIS 9 symposium service excellence in management /
Managing service quality an international journal ;
title_sub service excellence in management /
title_full QUIS 9 symposium [electronic resource] : service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson.
title_fullStr QUIS 9 symposium [electronic resource] : service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson.
title_full_unstemmed QUIS 9 symposium [electronic resource] : service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson.
title_auth QUIS 9 symposium service excellence in management /
title_new QUIS 9 symposium
title_sort quis 9 symposium service excellence in management /
series Managing service quality an international journal ;
series2 Managing service quality an international journal ;
publisher Emerald Group Publishing,
publishDate 2005
physical 91 p.
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.5 Q857 42005
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=233865
illustrated Not Illustrated
oclc_num 133167861
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