Quality of experience engineering for customer added value services : : from evaluation to monitoring /

Quality of experience engineering for customer added value services : : from evaluation to monitoring / / edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez.

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Superior document:Networks and Telecommunications Series
TeilnehmendeR:
Mellouk, Abdelhamid,
Cuadra-Sanchez, Antonio,
Place / Publishing House:London, England ; : ISTE :, Hoboken, New Jersey : : Wiley,, 2014.
2014
Year of Publication:2014
Language:English
Series:Networks and telecommunications series.
Online Access:
Physical Description:1 online resource (288 pages) :; illustrations.
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(CaPaEBR)ebr10892210
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collection bib_alma
record_format marc
spelling Quality of experience engineering for customer added value services : from evaluation to monitoring / edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez.
London, England ; Hoboken, New Jersey : ISTE : Wiley, 2014.
2014
1 online resource (288 pages) : illustrations.
text rdacontent
computer rdamedia
online resource rdacarrier
Networks and Telecommunications Series
Includes bibliographical references at the end of each chapters and index.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Customer services Management.
Customer services Quality control.
Quality control Management.
Total quality management Data processing.
Electronic books.
Mellouk, Abdelhamid, editor.
Cuadra-Sanchez, Antonio, editor.
Print version: Quality of experience engineering for customer added value services : from evaluation to monitoring. London, England ; Hoboken, New Jersey : ISTE : Wiley, c2014 xiii, 272 pages Networks and telecommunications series. 9781848216723 2014938063
ProQuest (Firm)
Networks and telecommunications series.
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1734306 Click to View
language English
format eBook
author2 Mellouk, Abdelhamid,
Cuadra-Sanchez, Antonio,
author_facet Mellouk, Abdelhamid,
Cuadra-Sanchez, Antonio,
author2_variant a m am
a c s acs
author2_role TeilnehmendeR
TeilnehmendeR
title Quality of experience engineering for customer added value services : from evaluation to monitoring /
spellingShingle Quality of experience engineering for customer added value services : from evaluation to monitoring /
Networks and Telecommunications Series
title_sub from evaluation to monitoring /
title_full Quality of experience engineering for customer added value services : from evaluation to monitoring / edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez.
title_fullStr Quality of experience engineering for customer added value services : from evaluation to monitoring / edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez.
title_full_unstemmed Quality of experience engineering for customer added value services : from evaluation to monitoring / edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez.
title_auth Quality of experience engineering for customer added value services : from evaluation to monitoring /
title_new Quality of experience engineering for customer added value services :
title_sort quality of experience engineering for customer added value services : from evaluation to monitoring /
series Networks and Telecommunications Series
series2 Networks and Telecommunications Series
publisher ISTE : Wiley,
publishDate 2014
physical 1 online resource (288 pages) : illustrations.
isbn 9781118984345
9781848216723
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.5 Q355 42014
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1734306
illustrated Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.812
dewey-sort 3658.812
dewey-raw 658.812
dewey-search 658.812
oclc_num 883891948
work_keys_str_mv AT melloukabdelhamid qualityofexperienceengineeringforcustomeraddedvalueservicesfromevaluationtomonitoring
AT cuadrasanchezantonio qualityofexperienceengineeringforcustomeraddedvalueservicesfromevaluationtomonitoring
status_str n
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(OCoLC)883891948
hierarchy_parent_title Networks and Telecommunications Series
is_hierarchy_title Quality of experience engineering for customer added value services : from evaluation to monitoring /
container_title Networks and Telecommunications Series
author2_original_writing_str_mv noLinkedField
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