Quality of experience engineering for customer added value services : : from evaluation to monitoring / / edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez.
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| Superior document: | Networks and Telecommunications Series |
|---|---|
| TeilnehmendeR: | |
| Place / Publishing House: | London, England ; : ISTE :, Hoboken, New Jersey : : Wiley,, 2014. 2014 |
| Year of Publication: | 2014 |
| Language: | English |
| Series: | Networks and telecommunications series.
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| Online Access: | |
| Physical Description: | 1 online resource (288 pages) :; illustrations. |
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| 020 | |z 9781848216723 | ||
| 020 | |a 9781118984345 |q (electronic bk.) | ||
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| 082 | 0 | |a 658.812 |2 23 | |
| 245 | 0 | 0 | |a Quality of experience engineering for customer added value services : |b from evaluation to monitoring / |c edited by Abdelhamid Mellouk, Antonio Cuadra-Sanchez. |
| 264 | 1 | |a London, England ; |a Hoboken, New Jersey : |b ISTE : |b Wiley, |c 2014. | |
| 264 | 4 | |c 2014 | |
| 300 | |a 1 online resource (288 pages) : |b illustrations. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 490 | 1 | |a Networks and Telecommunications Series | |
| 504 | |a Includes bibliographical references at the end of each chapters and index. | ||
| 588 | |a Description based on print version record. | ||
| 590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Customer services |x Management. | |
| 650 | 0 | |a Customer services |x Quality control. | |
| 650 | 0 | |a Quality control |x Management. | |
| 650 | 0 | |a Total quality management |x Data processing. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Mellouk, Abdelhamid, |e editor. | |
| 700 | 1 | |a Cuadra-Sanchez, Antonio, |e editor. | |
| 776 | 0 | 8 | |i Print version: |t Quality of experience engineering for customer added value services : from evaluation to monitoring. |d London, England ; Hoboken, New Jersey : ISTE : Wiley, c2014 |h xiii, 272 pages |k Networks and telecommunications series. |z 9781848216723 |w 2014938063 |
| 797 | 2 | |a ProQuest (Firm) | |
| 830 | 0 | |a Networks and telecommunications series. | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1734306 |z Click to View |