Service quality measurement : issues and perspectives /

Service quality measurement : issues and perspectives / / L.L.R. Rodrigues ... [et al.].

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Rodrigues, L. L. R.
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Year of Publication:2013
Language:English
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Physical Description:xii, 69 p. :; ill. (some col.)
Notes:Cover title.
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spelling Service quality measurement [electronic resource] : issues and perspectives / L.L.R. Rodrigues ... [et al.].
Hamburg : Anchor Academic Pub., 2013.
xii, 69 p. : ill. (some col.)
Cover title.
Includes bibliographical references.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Consumer satisfaction Evaluation.
Customer services Evaluation.
Service industries Quality control.
Electronic books.
Rodrigues, L. L. R.
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1324041 Click to View
language English
format Electronic
eBook
author2 Rodrigues, L. L. R.
ProQuest (Firm)
author_facet Rodrigues, L. L. R.
ProQuest (Firm)
ProQuest (Firm)
author2_variant l l r r llr llrr
author2_role TeilnehmendeR
TeilnehmendeR
author_corporate ProQuest (Firm)
author_sort Rodrigues, L. L. R.
title Service quality measurement issues and perspectives /
spellingShingle Service quality measurement issues and perspectives /
title_sub issues and perspectives /
title_full Service quality measurement [electronic resource] : issues and perspectives / L.L.R. Rodrigues ... [et al.].
title_fullStr Service quality measurement [electronic resource] : issues and perspectives / L.L.R. Rodrigues ... [et al.].
title_full_unstemmed Service quality measurement [electronic resource] : issues and perspectives / L.L.R. Rodrigues ... [et al.].
title_auth Service quality measurement issues and perspectives /
title_new Service quality measurement
title_sort service quality measurement issues and perspectives /
publisher Anchor Academic Pub.,
publishDate 2013
physical xii, 69 p. : ill. (some col.)
isbn 9783954895526 (electronic bk.)
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.335 S47 42013
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=1324041
illustrated Illustrated
oclc_num 854977213
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