The V-Modle of service quality : : an exploration of African customer service delivery metrics /

The V-Modle of service quality : : an exploration of African customer service delivery metrics / / by Grafton Whyte.

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VerfasserIn:
Whyte, Grafton,
Place / Publishing House:United Kingdom : : Emerald Publishing,, 2018.
Year of Publication:2018
Language:English
Online Access:
Physical Description:1 online resource (157 pages)
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collection bib_alma
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spelling Whyte, Grafton, author.
The V-Modle of service quality : an exploration of African customer service delivery metrics / by Grafton Whyte.
United Kingdom : Emerald Publishing, 2018.
1 online resource (157 pages)
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Customer services Africa.
Customer relations Africa Management.
Electronic books.
Print version: Whyte, Grafton. V-Modle of service quality : an exploration of African customer service delivery metrics. United Kingdom : Emerald Publishing, c2018 157 pages 9781787696068
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=5550852 Click to View
language English
format eBook
author Whyte, Grafton,
spellingShingle Whyte, Grafton,
The V-Modle of service quality : an exploration of African customer service delivery metrics /
author_facet Whyte, Grafton,
author_variant g w gw
author_role VerfasserIn
author_sort Whyte, Grafton,
title The V-Modle of service quality : an exploration of African customer service delivery metrics /
title_sub an exploration of African customer service delivery metrics /
title_full The V-Modle of service quality : an exploration of African customer service delivery metrics / by Grafton Whyte.
title_fullStr The V-Modle of service quality : an exploration of African customer service delivery metrics / by Grafton Whyte.
title_full_unstemmed The V-Modle of service quality : an exploration of African customer service delivery metrics / by Grafton Whyte.
title_auth The V-Modle of service quality : an exploration of African customer service delivery metrics /
title_new The V-Modle of service quality :
title_sort the v-modle of service quality : an exploration of african customer service delivery metrics /
publisher Emerald Publishing,
publishDate 2018
physical 1 online resource (157 pages)
isbn 9781787696037 (e-book)
9781787696068
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5415
callnumber-sort HF 45415.5 W498 42018
genre Electronic books.
genre_facet Electronic books.
geographic_facet Africa.
Africa
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=5550852
illustrated Not Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.812
dewey-sort 3658.812
dewey-raw 658.812
dewey-search 658.812
oclc_num 1056779276
work_keys_str_mv AT whytegrafton thevmodleofservicequalityanexplorationofafricancustomerservicedeliverymetrics
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status_str n
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is_hierarchy_title The V-Modle of service quality : an exploration of African customer service delivery metrics /
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