Beyond the ultimate question : : a systematic approach to improve customer loyalty / / Bob E. Hayes.
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Place / Publishing House: | Milwaukee, Wisconsin : : ASQ Quality Press,, 2009. |
Year of Publication: | 2009 |
Language: | English |
Online Access: | |
Physical Description: | 1 online resource (432 pages) :; illustrations |
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(MiAaPQ)5003002634 (Au-PeEL)EBL3002634 (CaPaEBR)ebr10929596 (OCoLC)893681491 |
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Hayes, Bob E., 1963- author. Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes. Milwaukee, Wisconsin : ASQ Quality Press, 2009. 1 online resource (432 pages) : illustrations text rdacontent computer rdamedia online resource rdacarrier Includes bibliographical references and index. Description based on print version record. Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. Customer loyalty. Consumer satisfaction. Customer services. Electronic books. Print version: Hayes, Bob E. Beyond the ultimate question : a systematic approach to improve customer loyalty. Milwaukee, Wisconsin : ASQ Quality Press, 2009 xxxiii, 396 pages ; 24 cm 9780873897723 (OCoLC)ocn401714618 (DLC)10929596 ProQuest (Firm) https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3002634 Click to View |
language |
English |
format |
eBook |
author |
Hayes, Bob E., 1963- |
spellingShingle |
Hayes, Bob E., 1963- Beyond the ultimate question : a systematic approach to improve customer loyalty / |
author_facet |
Hayes, Bob E., 1963- |
author_variant |
b e h be beh |
author_role |
VerfasserIn |
author_sort |
Hayes, Bob E., 1963- |
title |
Beyond the ultimate question : a systematic approach to improve customer loyalty / |
title_sub |
a systematic approach to improve customer loyalty / |
title_full |
Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes. |
title_fullStr |
Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes. |
title_full_unstemmed |
Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes. |
title_auth |
Beyond the ultimate question : a systematic approach to improve customer loyalty / |
title_new |
Beyond the ultimate question : |
title_sort |
beyond the ultimate question : a systematic approach to improve customer loyalty / |
publisher |
ASQ Quality Press, |
publishDate |
2009 |
physical |
1 online resource (432 pages) : illustrations |
isbn |
9780873897723 |
callnumber-first |
H - Social Science |
callnumber-subject |
HF - Commerce |
callnumber-label |
HF5415 |
callnumber-sort |
HF 45415.525 H39 42009 |
genre |
Electronic books. |
genre_facet |
Electronic books. |
url |
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3002634 |
illustrated |
Illustrated |
dewey-hundreds |
600 - Technology |
dewey-tens |
650 - Management & public relations |
dewey-ones |
658 - General management |
dewey-full |
658.8/343 |
dewey-sort |
3658.8 3343 |
dewey-raw |
658.8/343 |
dewey-search |
658.8/343 |
oclc_num |
893681491 |
work_keys_str_mv |
AT hayesbobe beyondtheultimatequestionasystematicapproachtoimprovecustomerloyalty |
status_str |
n |
ids_txt_mv |
(MiAaPQ)5003002634 (Au-PeEL)EBL3002634 (CaPaEBR)ebr10929596 (OCoLC)893681491 |
is_hierarchy_title |
Beyond the ultimate question : a systematic approach to improve customer loyalty / |
_version_ |
1792330828810813440 |
fullrecord |
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