Managing Authentic Relationships : : Facing New Challenges in a Changing Context / / ed. by Jean Paul Wijers.
In an increasingly connected world, Strategic Relationship Management is a vital capability for successful organizations. The book Managing Authentic Relationships; Facing New Challenges in a Changing Context focuses on building and managing a strong network and reciprocal relationships for the enti...
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Superior document: | Title is part of eBook package: De Gruyter Amsterdam University Press Complete eBook-Package 2019 |
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MitwirkendeR: | |
HerausgeberIn: | |
Place / Publishing House: | Amsterdam : : Amsterdam University Press, , [2019] ©2019 |
Year of Publication: | 2019 |
Language: | English |
Online Access: | |
Physical Description: | 1 online resource (256 p.) |
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Table of Contents:
- Frontmatter
- Content
- Foreword
- Preface
- Introduction
- Authentic Relationships
- How do you want to be seen?
- 1. The Importance of Networks and Relationships
- 2. The Importance of Protocol in Networks
- The future of protocol; how new rituals might modernize protocol in our highly individualized age
- Protocol is an executor of Strategic Relationship Management
- 3. Developing a Networking Vision
- Managing Relationships
- Upward mobility
- 4. Relationship Management Strategy
- 5. Relationship Echelons and Stakeholder Management
- 6. Developing a Relationship Management Plan
- Public sector Strategic Relationship Management - The Municipality of Antwerp's story of facilitating benefits for the community
- 7. Relationship Management Capabilities
- 8. Assessing the Return-on-Relationship (RoR)
- 9. Relationship Performance Management
- Making relationship marketing more valuable
- 10. The Responsibility for Strategic Relationship Management
- 11. Implementing a Relationship Management Strategy; Implementing Change
- How a refugee organization professionalized its relationship management
- Successful Encounters
- LinkedIn or Facebook?
- 12. Supporting the Networkers; Creating the Networking Tool Kit
- 13. Networking Events or Meetings
- The authors
- The Institute of Strategic Relationship Management
- Enroll in the postgraduate program Strategic Relationship Management of the Institute of Strategic Relationship Management
- Glossary
- Index
- Thank you
- Colophon