When the State Meets the Street : : Public Service and Moral Agency / / Bernardo Zacka.

Bernardo Zacka probes the complex moral lives of street-level bureaucrats—the frontline social and welfare workers, police officers, and educators who represent government’s human face to ordinary citizens. Too often dismissed as soulless operators, these workers wield significant discretion and mak...

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Superior document:Title is part of eBook package: De Gruyter Harvard University Press Complete eBook-Package 2017
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Place / Publishing House:Cambridge, MA : : Harvard University Press, , [2018]
©2017
Year of Publication:2018
Language:English
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Physical Description:1 online resource (320 p.) :; 1 halftone, 3 line illustrations, 2 tables
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id 9780674981423
ctrlnum (DE-B1597)502273
(OCoLC)1054881062
collection bib_alma
record_format marc
spelling Zacka, Bernardo, author. aut http://id.loc.gov/vocabulary/relators/aut
When the State Meets the Street : Public Service and Moral Agency / Bernardo Zacka.
Cambridge, MA : Harvard University Press, [2018]
©2017
1 online resource (320 p.) : 1 halftone, 3 line illustrations, 2 tables
text txt rdacontent
computer c rdamedia
online resource cr rdacarrier
text file PDF rda
Frontmatter -- Contents -- Preface -- Introduction -- Chapter 1: Street-Level Discretion -- Chapter 2: Three Pathologies. The Indifferent, the Enforcer, and the Caregiver -- Chapter 3: A Gymnastics of the Self. Coping with the Everyday Pressures of Street-Level Work -- Chapter 4: When the Rules Run Out. Informal Taxonomies and Peer-Level Accountability -- Chapter 5: Impossible Situations. On the Breakdown of Moral Integrity at the Front Lines of Public Service -- Conclusion -- Notes -- Bibliography -- Acknowledgments -- Index
restricted access http://purl.org/coar/access_right/c_16ec online access with authorization star
Bernardo Zacka probes the complex moral lives of street-level bureaucrats—the frontline social and welfare workers, police officers, and educators who represent government’s human face to ordinary citizens. Too often dismissed as soulless operators, these workers wield significant discretion and make decisions that profoundly affect people’s lives.
Mode of access: Internet via World Wide Web.
In English.
Description based on online resource; title from PDF title page (publisher's Web site, viewed 24. Aug 2021)
Civil service Moral and ethical aspects Northeastern States.
Local government Moral and ethical aspects Northeastern States.
Municipal officials and employees Northeastern States.
POLITICAL SCIENCE / History & Theory. bisacsh
Title is part of eBook package: De Gruyter Harvard University Press Complete eBook-Package 2017 9783110543315
https://doi.org/10.4159/9780674981423
https://www.degruyter.com/isbn/9780674981423
Cover https://www.degruyter.com/cover/covers/9780674981423.jpg
language English
format eBook
author Zacka, Bernardo,
Zacka, Bernardo,
spellingShingle Zacka, Bernardo,
Zacka, Bernardo,
When the State Meets the Street : Public Service and Moral Agency /
Frontmatter --
Contents --
Preface --
Introduction --
Chapter 1: Street-Level Discretion --
Chapter 2: Three Pathologies. The Indifferent, the Enforcer, and the Caregiver --
Chapter 3: A Gymnastics of the Self. Coping with the Everyday Pressures of Street-Level Work --
Chapter 4: When the Rules Run Out. Informal Taxonomies and Peer-Level Accountability --
Chapter 5: Impossible Situations. On the Breakdown of Moral Integrity at the Front Lines of Public Service --
Conclusion --
Notes --
Bibliography --
Acknowledgments --
Index
author_facet Zacka, Bernardo,
Zacka, Bernardo,
author_variant b z bz
b z bz
author_role VerfasserIn
VerfasserIn
author_sort Zacka, Bernardo,
title When the State Meets the Street : Public Service and Moral Agency /
title_sub Public Service and Moral Agency /
title_full When the State Meets the Street : Public Service and Moral Agency / Bernardo Zacka.
title_fullStr When the State Meets the Street : Public Service and Moral Agency / Bernardo Zacka.
title_full_unstemmed When the State Meets the Street : Public Service and Moral Agency / Bernardo Zacka.
title_auth When the State Meets the Street : Public Service and Moral Agency /
title_alt Frontmatter --
Contents --
Preface --
Introduction --
Chapter 1: Street-Level Discretion --
Chapter 2: Three Pathologies. The Indifferent, the Enforcer, and the Caregiver --
Chapter 3: A Gymnastics of the Self. Coping with the Everyday Pressures of Street-Level Work --
Chapter 4: When the Rules Run Out. Informal Taxonomies and Peer-Level Accountability --
Chapter 5: Impossible Situations. On the Breakdown of Moral Integrity at the Front Lines of Public Service --
Conclusion --
Notes --
Bibliography --
Acknowledgments --
Index
title_new When the State Meets the Street :
title_sort when the state meets the street : public service and moral agency /
publisher Harvard University Press,
publishDate 2018
physical 1 online resource (320 p.) : 1 halftone, 3 line illustrations, 2 tables
contents Frontmatter --
Contents --
Preface --
Introduction --
Chapter 1: Street-Level Discretion --
Chapter 2: Three Pathologies. The Indifferent, the Enforcer, and the Caregiver --
Chapter 3: A Gymnastics of the Self. Coping with the Everyday Pressures of Street-Level Work --
Chapter 4: When the Rules Run Out. Informal Taxonomies and Peer-Level Accountability --
Chapter 5: Impossible Situations. On the Breakdown of Moral Integrity at the Front Lines of Public Service --
Conclusion --
Notes --
Bibliography --
Acknowledgments --
Index
isbn 9780674981423
9783110543315
callnumber-first J - Political Science
callnumber-subject JF - Public Administration
callnumber-label JF1601
callnumber-sort JF 41601 Z34 42017EB
geographic_facet Northeastern States.
url https://doi.org/10.4159/9780674981423
https://www.degruyter.com/isbn/9780674981423
https://www.degruyter.com/cover/covers/9780674981423.jpg
illustrated Not Illustrated
dewey-hundreds 100 - Philosophy & psychology
dewey-tens 170 - Ethics
dewey-ones 172 - Political ethics
dewey-full 172/.2
dewey-sort 3172 12
dewey-raw 172/.2
dewey-search 172/.2
doi_str_mv 10.4159/9780674981423
oclc_num 1054881062
work_keys_str_mv AT zackabernardo whenthestatemeetsthestreetpublicserviceandmoralagency
status_str n
ids_txt_mv (DE-B1597)502273
(OCoLC)1054881062
carrierType_str_mv cr
hierarchy_parent_title Title is part of eBook package: De Gruyter Harvard University Press Complete eBook-Package 2017
is_hierarchy_title When the State Meets the Street : Public Service and Moral Agency /
container_title Title is part of eBook package: De Gruyter Harvard University Press Complete eBook-Package 2017
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