When the State Meets the Street : : Public Service and Moral Agency / / Bernardo Zacka.

Bernardo Zacka probes the complex moral lives of street-level bureaucrats—the frontline social and welfare workers, police officers, and educators who represent government’s human face to ordinary citizens. Too often dismissed as soulless operators, these workers wield significant discretion and mak...

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Superior document:Title is part of eBook package: De Gruyter Harvard University Press Complete eBook-Package 2017
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Place / Publishing House:Cambridge, MA : : Harvard University Press, , [2018]
©2017
Year of Publication:2018
Language:English
Online Access:
Physical Description:1 online resource (320 p.) :; 1 halftone, 3 line illustrations, 2 tables
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100 1 |a Zacka, Bernardo,   |e author.  |4 aut  |4 http://id.loc.gov/vocabulary/relators/aut 
245 1 0 |a When the State Meets the Street :  |b Public Service and Moral Agency /  |c Bernardo Zacka. 
264 1 |a Cambridge, MA :   |b Harvard University Press,   |c [2018] 
264 4 |c ©2017 
300 |a 1 online resource (320 p.) :  |b 1 halftone, 3 line illustrations, 2 tables 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
347 |a text file  |b PDF  |2 rda 
505 0 0 |t Frontmatter --   |t Contents --   |t Preface --   |t Introduction --   |t Chapter 1: Street-Level Discretion --   |t Chapter 2: Three Pathologies. The Indifferent, the Enforcer, and the Caregiver --   |t Chapter 3: A Gymnastics of the Self. Coping with the Everyday Pressures of Street-Level Work --   |t Chapter 4: When the Rules Run Out. Informal Taxonomies and Peer-Level Accountability --   |t Chapter 5: Impossible Situations. On the Breakdown of Moral Integrity at the Front Lines of Public Service --   |t Conclusion --   |t Notes --   |t Bibliography --   |t Acknowledgments --   |t Index 
506 0 |a restricted access  |u http://purl.org/coar/access_right/c_16ec  |f online access with authorization  |2 star 
520 |a Bernardo Zacka probes the complex moral lives of street-level bureaucrats—the frontline social and welfare workers, police officers, and educators who represent government’s human face to ordinary citizens. Too often dismissed as soulless operators, these workers wield significant discretion and make decisions that profoundly affect people’s lives. 
538 |a Mode of access: Internet via World Wide Web. 
546 |a In English. 
588 0 |a Description based on online resource; title from PDF title page (publisher's Web site, viewed 24. Aug 2021) 
650 0 |a Civil service  |x Moral and ethical aspects  |z Northeastern States. 
650 0 |a Local government  |x Moral and ethical aspects  |z Northeastern States. 
650 0 |a Municipal officials and employees  |z Northeastern States. 
650 7 |a POLITICAL SCIENCE / History & Theory.  |2 bisacsh 
773 0 8 |i Title is part of eBook package:  |d De Gruyter  |t Harvard University Press Complete eBook-Package 2017  |z 9783110543315 
856 4 0 |u https://doi.org/10.4159/9780674981423 
856 4 0 |u https://www.degruyter.com/isbn/9780674981423 
856 4 2 |3 Cover  |u https://www.degruyter.com/cover/covers/9780674981423.jpg 
912 |a 978-3-11-054331-5 Harvard University Press Complete eBook-Package 2017  |b 2017 
912 |a GBV-deGruyter-alles