Service leadership : the quest for competitive advantage / / Svafa Gronfeldt , Judith Strother.
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| Year of Publication: | 2006 |
| Language: | English |
| Online Access: | |
| Physical Description: | xiii, 319 p. :; ill. |
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| Bibliography: | Includes bibliographical references (p. 283-298) and index. |
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| ISBN: | 1412913748 (cloth) 1412913756 (pbk.) 9781412913744 (cloth) 9781412913751 (pbk.) 9781452266732 (ebook) |
| Hierarchical level: | Monograph |
| Statement of Responsibility: | Svafa Gronfeldt , Judith Strother. |