HR at your service : lessons from benchmark service organizations /

HR at your service : lessons from benchmark service organizations / / Gary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios.

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ProQuest (Firm)
Latham, Gary P.
TeilnehmendeR:
Ford, Robert C.
ProQuest (Firm)
Year of Publication:2012
Language:English
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Physical Description:xi, 194 p.
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id 500876700
ctrlnum (MiAaPQ)500876700
(Au-PeEL)EBL876700
(CaPaEBR)ebr10545937
(CaONFJC)MIL534521
(OCoLC)781635126
collection bib_alma
record_format marc
spelling Latham, Gary P.
HR at your service [electronic resource] : lessons from benchmark service organizations / Gary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios.
Alexandria, Va. : Society for Human Resource Management, 2012.
xi, 194 p.
Includes bibliographical references and index.
Client-centric strategy: a blueprint for human resource managers -- Providing client-centric service: delivering quality clients value -- Planning to meet client expectations -- Creating & leading a client-centric HR culture -- Client-centric staffing & training -- Motivating & empowering client-centric service -- HR information systems: communicating client-centric service -- HR service delivery systems: ensuring client-centric service -- You've landed a seat at the table: now stay there! -- HR managers as service leaders.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Personnel management.
Service industries Management.
Customer relations.
Electronic books.
Ford, Robert C.
ProQuest (Firm)
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=876700 Click to View
language English
format Electronic
eBook
author Latham, Gary P.
spellingShingle Latham, Gary P.
HR at your service lessons from benchmark service organizations /
Client-centric strategy: a blueprint for human resource managers -- Providing client-centric service: delivering quality clients value -- Planning to meet client expectations -- Creating & leading a client-centric HR culture -- Client-centric staffing & training -- Motivating & empowering client-centric service -- HR information systems: communicating client-centric service -- HR service delivery systems: ensuring client-centric service -- You've landed a seat at the table: now stay there! -- HR managers as service leaders.
author_facet Latham, Gary P.
Ford, Robert C.
ProQuest (Firm)
ProQuest (Firm)
author_variant g p l gp gpl
author2 Ford, Robert C.
ProQuest (Firm)
author2_variant r c f rc rcf
author2_role TeilnehmendeR
TeilnehmendeR
author_corporate ProQuest (Firm)
author_sort Latham, Gary P.
title HR at your service lessons from benchmark service organizations /
title_sub lessons from benchmark service organizations /
title_full HR at your service [electronic resource] : lessons from benchmark service organizations / Gary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios.
title_fullStr HR at your service [electronic resource] : lessons from benchmark service organizations / Gary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios.
title_full_unstemmed HR at your service [electronic resource] : lessons from benchmark service organizations / Gary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios.
title_auth HR at your service lessons from benchmark service organizations /
title_new HR at your service
title_sort hr at your service lessons from benchmark service organizations /
publisher Society for Human Resource Management,
publishDate 2012
physical xi, 194 p.
contents Client-centric strategy: a blueprint for human resource managers -- Providing client-centric service: delivering quality clients value -- Planning to meet client expectations -- Creating & leading a client-centric HR culture -- Client-centric staffing & training -- Motivating & empowering client-centric service -- HR information systems: communicating client-centric service -- HR service delivery systems: ensuring client-centric service -- You've landed a seat at the table: now stay there! -- HR managers as service leaders.
isbn 9781586442798 (electronic bk.)
callnumber-first H - Social Science
callnumber-subject HF - Commerce
callnumber-label HF5549
callnumber-sort HF 45549 L2844 42012
genre Electronic books.
genre_facet Electronic books.
url https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=876700
illustrated Not Illustrated
dewey-hundreds 600 - Technology
dewey-tens 650 - Management & public relations
dewey-ones 658 - General management
dewey-full 658.3
dewey-sort 3658.3
dewey-raw 658.3
dewey-search 658.3
oclc_num 781635126
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is_hierarchy_title HR at your service lessons from benchmark service organizations /
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