Cracking the case of ISO 9001:2015 for service : : a simple guide to implementing quality management in service organizations / / Charles A. Cianfrani and John E. (Jack) West.
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| Place / Publishing House: | Milwaukee, Wisconsin : : ASQ Quality Press,, [2017] Ã2017 |
| Year of Publication: | 2017 |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (297 pages) :; illustrations |
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5007158794 |
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(MiAaPQ)5007158794 (Au-PeEL)EBL7158794 (OCoLC)1356006571 |
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Cianfrani, Charles A., author. Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations / Charles A. Cianfrani and John E. (Jack) West. Milwaukee, Wisconsin : ASQ Quality Press, [2017] Ã2017 1 online resource (297 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes index. Spiral bound. Based on material originally published under title: Cracking the case of ISO 9001:2000 for service. Description based on print version record. Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. ISO 9001 Standard. Quality control Standards. Service industries Quality control. Electronic books. West, John E., 1944- author. Print version: Cianfrani, Charles A. Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations. Milwaukee, Wisconsin : ASQ Quality Press, c2017 297 pages 9780873899086 (DLC) 2016034070 ProQuest (Firm) https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=7158794 Click to View |
| language |
English |
| format |
eBook |
| author |
Cianfrani, Charles A., West, John E., 1944- |
| spellingShingle |
Cianfrani, Charles A., West, John E., 1944- Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations / |
| author_facet |
Cianfrani, Charles A., West, John E., 1944- West, John E., 1944- |
| author_variant |
c a c ca cac j e w je jew |
| author_role |
VerfasserIn VerfasserIn |
| author2 |
West, John E., 1944- |
| author2_role |
TeilnehmendeR |
| author_sort |
Cianfrani, Charles A., |
| title |
Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations / |
| title_sub |
a simple guide to implementing quality management in service organizations / |
| title_full |
Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations / Charles A. Cianfrani and John E. (Jack) West. |
| title_fullStr |
Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations / Charles A. Cianfrani and John E. (Jack) West. |
| title_full_unstemmed |
Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations / Charles A. Cianfrani and John E. (Jack) West. |
| title_auth |
Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations / |
| title_new |
Cracking the case of ISO 9001:2015 for service : |
| title_sort |
cracking the case of iso 9001:2015 for service : a simple guide to implementing quality management in service organizations / |
| publisher |
ASQ Quality Press, |
| publishDate |
2017 |
| physical |
1 online resource (297 pages) : illustrations |
| isbn |
9780873891950 9780873899086 |
| callnumber-first |
T - Technology |
| callnumber-subject |
TS - Manufactures |
| callnumber-label |
TS156 |
| callnumber-sort |
TS 3156 C536 42017 |
| genre |
Electronic books. |
| genre_facet |
Electronic books. |
| url |
https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=7158794 |
| illustrated |
Illustrated |
| dewey-hundreds |
600 - Technology |
| dewey-tens |
650 - Management & public relations |
| dewey-ones |
658 - General management |
| dewey-full |
658.5620218 |
| dewey-sort |
3658.5620218 |
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658.5620218 |
| dewey-search |
658.5620218 |
| oclc_num |
1356006571 |
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Cracking the case of ISO 9001:2015 for service : a simple guide to implementing quality management in service organizations / |
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