How to measure customer satisfaction / / Nigel Hill, John Brierley and Rob MacDougall.
Saved in:
| VerfasserIn: | |
|---|---|
| TeilnehmendeR: | |
| Place / Publishing House: | London, [England] ;, New York : : Routledge,, 2017. 2003 |
| Year of Publication: | 2017 |
| Edition: | Second edition. |
| Language: | English |
| Online Access: | |
| Physical Description: | 1 online resource (161 pages) |
| Notes: | Includes index. |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| LEADER | 01728nam a2200433 i 4500 | ||
|---|---|---|---|
| 001 | 5004907012 | ||
| 003 | MiAaPQ | ||
| 005 | 20200520144314.0 | ||
| 006 | m o d | | ||
| 007 | cr cnu|||||||| | ||
| 008 | 170804t20172003enk o 001 0 eng d | ||
| 020 | |z 9780566085956 | ||
| 020 | |a 9781351930055 (e-book) | ||
| 035 | |a (MiAaPQ)5004907012 | ||
| 035 | |a (Au-PeEL)EBL4907012 | ||
| 035 | |a (CaPaEBR)ebr11408575 | ||
| 035 | |a (OCoLC)993780997 | ||
| 040 | |a MiAaPQ |b eng |e rda |e pn |c MiAaPQ |d MiAaPQ | ||
| 050 | 4 | |a HF5415.335 |b .H553 2017 | |
| 082 | 0 | |a 658.8/343 |2 22 | |
| 100 | 1 | |a Hill, Nigel, |d 1952- |e author. | |
| 245 | 1 | 0 | |a How to measure customer satisfaction / |c Nigel Hill, John Brierley and Rob MacDougall. |
| 250 | |a Second edition. | ||
| 264 | 1 | |a London, [England] ; |a New York : |b Routledge, |c 2017. | |
| 264 | 4 | |c 2003 | |
| 300 | |a 1 online resource (161 pages) | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 500 | |a Includes index. | ||
| 588 | |a Description based on print version record. | ||
| 590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Consumer satisfaction |x Evaluation. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a MacDougall, Rob, |e editor. | |
| 700 | 1 | |a Brierley, John, |e editor. | |
| 776 | 0 | 8 | |i Print version: |a Hill, Nigel, 1952-. |t How to measure customer satisfaction. |b Second edition. |d London, [England] ; New York : Routledge, 2017 c2003 |h viii, 151 pages |z 9780566085956 |w 2003064302 |
| 797 | 2 | |a ProQuest (Firm) | |
| 856 | 4 | 0 | |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=4907012 |z Click to View |