Client service excellence : : the 10 commandments / / by Larry O'Sullivan.

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Place / Publishing House:Randburg, Republic of South Africa : : Knowres Publishing,, 2010.
Year of Publication:2010
Language:English
Online Access:
Physical Description:1 online resource (351 pages) :; illustrations
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020 |z 9781869221591 
020 |a 9781869222222  |q (electronic bk.) 
035 |a (MiAaPQ)5003544795 
035 |a (Au-PeEL)EBL3544795 
035 |a (CaPaEBR)ebr11082491 
035 |a (CaONFJC)MIL436840 
035 |a (OCoLC)843003411 
040 |a MiAaPQ  |b eng  |e rda  |e pn  |c MiAaPQ  |d MiAaPQ 
050 4 |a HF5415.5  |b .O88 2010 
100 1 |a O'Sullivan, Larry,  |e author. 
245 1 0 |a Client service excellence :  |b the 10 commandments /  |c by Larry O'Sullivan. 
264 1 |a Randburg, Republic of South Africa :  |b Knowres Publishing,  |c 2010. 
300 |a 1 online resource (351 pages) :  |b illustrations 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
588 |a Description based on online resource; title from PDF title page (ebrary, viewed August 5, 2015). 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Customer relations  |x Management. 
650 0 |a Customer services. 
655 4 |a Electronic books. 
797 2 |a ProQuest (Firm) 
856 4 0 |u https://ebookcentral.proquest.com/lib/oeawat/detail.action?docID=3544795  |z Click to View