Call center benchmarking : how good is "good enough" / / by Jon Anton and David Gustin ; assisted by Stijn Spit.
Saved in:
Superior document: | Customer access management |
---|---|
: | |
TeilnehmendeR: | |
Year of Publication: | 2000 |
Language: | English |
Series: | Customer access management.
|
Online Access: | |
Physical Description: | viii, 84 p. :; ill. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Be the first to leave a comment!